Passionate Flame - 100ml Perfume

Ignite your senses with fiery blend of sultry spices, exotic florals
and smoldering woods, evoking the intensity of desire.

At GreyLongg, all purchases are final. We follow a No Return & No Exchange policy.

Exchange is only available in the following cases:

• Wrong item received
• Wrong size delivered (different from what you ordered)
• Defective or damaged product

You must inform us within 48 hours with clear photos/videos.

Unboxing Video Required

A continuous unboxing video (from before opening the package till the end) is mandatory for any exchange claim.

Exchange Conditions

• Product must be unused, unwashed, and in original packaging
• Tags and labels must be intact
• No stains, perfume smell, or wear marks
• Only size mistakes from our side are eligible
• Exchange shipping charge: ₹60 (to be paid by customer)

How to Request Exchange

Email: support@greylongg.com

Send order ID + issue details + photos/video.

Once approved and shipping charge is paid, we will arrange pickup and send the replacement.

Important

• No cancellations after order is placed
• No refunds except for failed/duplicate payments
• Refunds (if applicable) take 15–30 working days, and bank details are required
• Only one exchange is allowed per order

Prices are inclusive of all taxes
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For consumer complaint write to above address manager-customer support:

Email - support@greylongg.com